Documents for distribution
• Driving license
• deposit for the car - return the sum
• Payment for the entire rental period Payment is made in GEL.
Payment is possible:
• The clearing
• Electronic Money
• Credit Card
There are 3 insurance:
• Car insurance against all possible insurance accsidents
• Insurance of liability of the driver
• Insurance life and health of the occupant
Mileage is limited when renting a car for up to 2 days (250 km a day), when renting a car for 3 days or more, you get unlimited mileage. Mileage can be limited in the preparation of the special provisions and exclusive offers from us. Getting a car for up to 2 days with unlimited mileage possible for an additional charge.
Additional payment is available for:
• washing the car when the car is returned dirty
• drop off the car out of the office
• receiving or drop off during office out of hours, holiday,
• service "one way" pick up your car in one city – drop off at another
• fuel - when the car is returned with the less amount of fuel
• additional equipment: baby chair, Navigation, chains, fasteners for ski
• damage of the car without a statement to the insurance company
• loss of key technical passport, license plate on a car
• additional drivers
Rental period begins from the date of receipt of the vehicle and is considered by the day. 1 day is 24 hours from receipt of the vehicle. The excess of the rental period for a few hours paid as additional days, no matter how long the car has been exceeded.
Vehicle transmitted with a certain amount of fuel and with the same amount have to be returned. When the car is returned with less fuel – customer will be charged for missing liters. Use petrol brand "Premium" (similar to the 95th brand), for diesel cars - diesel. The cost of gasoline at the gas station - about 3 lari per 1 liter.
When to rent and how
You can rent a car in such ways:
1. On-line form on the website - indicate the dates, time and place of receipt and return of the car, leave your mail - the calculation based on your application will be sent to you e-mail, and then we will contact you. If the order is urgent - 24 hours before the start of the rental - Better to call.
2. By phone (+995) 514-135 135- indicate your dates and time of collection and return of the vehicle, we will calculate the order and tell you the amount of the rental. Then we will make the reservation on your name.
3. Using Viber or WhatsApp + 995-514-135-135 - voice dialing or through messages, you can also send photocopies of your documents, we will issue a reservation and send you the reservation number
4. By e-mail – gdmrent.com - just write us an e-mail with your wishes regarding cars the dates and the place of receipt and return of the car
5. Using online chat, if we are off-line - write, we will reply on your letter as soon as it possible, but not more than 12 hours.
Verification of car rental
Reservation is 100% verification of your order. After completing your application, we will contact you and you will receive a booking confirmation by phone or by e-mail.
You are given a unique booking number. Upon verification of the reservation and making an advance payment, you will have an electronic voucher, which is a confirmation of your reservation.
Payment of the reservation: payment is possible in such ways: Transper to the account of the company and by online paypal. Advantage is given to the reservation, which is enrolled 25% an advance payment. In case, If the amount of reservation is not transperred in advance, the reservation may not be active, less than 10days before the start of rental term.
Cancel Reservation: cancel reservation is possible in such ways: You can cancel your reservation by e-mail or by telephone, in case, if the employer refuses to order 5days earlier. If the employer has paid the amount of the reservation or the amount of the rent in full, then he/she will be returned the full amount, excluding of the bank's commission fee and the currency rate changes.( we don't compensate or return: 1) commission that was taken during your payment or at the moment of returning your payment, 2) currency rate changes).If the reservation is canceled whithin 5days, the company retains 25% of the rental cost.Customer service
We provide customer service 24 hours a day, 7 days a week. All orders are serviced irrespective of working hours or non-working hours of the office, if they are pre-made and confirmed.
Standard working hours of our offices Monday - Friday from 10 am to 19 pm (in Tbilisi). We will serve you without additional surcharges from 09 to 19 hours from Monday to Friday, despite the fact that this is our non-working time. At other time we will also serve you 24/7.
Receiving a car, being late
If you receive a car at the airport, please indicate the number of your flight and arrival time, we will meet you, if the plane is late, we will still wait for you and your order will be valid. If you do not arrive on the specified flight, your order will be canceled.
If you receive a car in the office, indicate the time of receipt, when you want to visit our office. If you do not come at a specified time, and we cannot reach you (phone is disconnected, you do not respond our letters), your order will be canceled, if your order is paid, we will hold the car for next 12-24 hours for you, and after that it will be canceled without refund of paid reservation. If we have contacted you, but you transfer the reservation for other dates, the previous reservation (payment) is canceled no refund, and you can accept a new application.